Ordering & Shipping

Simple online ordering

  • Order online - click "Add to Cart" and then click on Checkout & follow the prompts
  • Secure payment & ordering system
  • Pay with Visa, Mastercard or American Express
  • In stock orders ordered before 2pm AEST on SA business days (all items in the order must be in stock) will be shipped that day.  Orders with in stock and out of stock items will ship when all items are available.

 

Standard Australia Post

  • Orders have a $9 shipping cost added at checkout
  • Orders will arrive to your door within 2-5 working days

 

Express Australia Shipping

  • Need it quicker, choose the express option at checkout for $19
  • Overnight delivery to capital city areas with Australia Post.

 

Outside Australia?
No worries, we have a flat rate of $AU 30 to anywhere in the world, time for delivery varies by location.

 

Ordering & Shipping FAQ

1. When will my order get to me?
Orders placed for in stock items using the standard shipping method will take 2-5 days to arrive to your door (in capital city areas) or 5-10 days elsewhere in Australia.  You can also choose express post at checkout for overnight delivery (in stock orders shipped the next business day).  All items in your order must be in stock before shipping can proceed.

2. Can I return my order for a refund?
Of course! We have a 30 day money back guarantee so if you receive your order and it isn't what you wanted, or your child doesn't like it then you can send it back for a full refund (including any shipping paid to get it to you).  It just needs to come back in original condition and in the original packaging, fair enough?

3. How do I order & pay?
Orders can be placed through the secure online store with payments able to be made using Visa, MasterCard or American Express.  It is quick and easy, if you have any problems trying to order then get in contact with us at hello@bunsens.com.au